Largo XXIV maggio,12
Data sheet updated on 02.07.2026
CONTACTS
Ticket office and information
Telephone: +39 0376 367087
E-mail: biglietteriemusei@comune.mantova.it
Museum Service
Telephone: +39 0376 352722
E-mail: museicivici@comune.mantova.it
Website: MACA Mantua Antique Collections
HOW TO GET THERE
Public Transport
From Piazza Sordello (A) you can take the APAM lines: 4T / Te Shuttle Service.
From the train station (B) you can take the APAM lines:8 / CC.
All APAM buses are equipped with a lifting platform and, for urban routes, a voice announcement service for bus stops.
At present, for adequate assistance Reporting of use of the service is required, within two working days before use.
For more information, visit the website: APAM – Mobility Services
By car
There are several parking areas in the areas near Palazzo San Sebastiano (shown on the map).
These have parking spaces reserved for disabled permit holders.
Click on the image to enlarge it
MACA – MAntova Antique Collections
Entrance to the building
There is a single entrance for all users and there are no steps.
Reception
The ticket counter is too high for a wheelchair user, but the staff has been trained to accommodate everyone's needs.
Near the ticket office there is a video station with audio and subtitles in Italian and English.
The LIS format is also available.
At the entrance there is a tactile model of the building.
At the ticket office it is also possible to request the use of one wheelchair provided by the museum.
Visit itinerary
Ground floor: The entire route is flat and allows you to see the loggia overlooking the external courtyard and two other rooms.
Only the “flames” room is not accessible to wheelchair users due to the presence of two steps.
To go up to the upper floor you continue along a fairly steep staircase.
In front of the ticket office there is an elevator that connects all the floors of the museum.
First and second floor: The visit continues on the upper floors, which are completely flat.
On all floors there are tactile maps with Braille writing showing the layout of the spaces.
Opening doors along the route may require assistance from a companion or staff on site.
Overall, the display is accessible. However, some display cases have objects and their labels that are too tall and difficult to see.
Some display cases can also create glare and make it more difficult for wheelchair users to see.
Folding stools are available along the tour route for visitors to use freely for a break.
Finally, the museum offers audio content and audio descriptions for the blind and visually impaired.
The service is activated via a QR code placed next to the works.
Toilets
On the ground floor there are accessible toilets (in accordance with regulations).
Additional services
Next to the ticket office on the ground floor, there's a bookshop with adequate space, but high shelves. The staff is trained to meet everyone's needs.