Palazzo San Sebastiano - MACA (Mantova Collezioni Antiche)
Largo XXIV maggio, 10
CONTACTS
Ticket office and information
Phone: +39 0376 367087
E-mail: biglietteriemusei@comune.mantova.it
Website: MACA Mantova Collezioni Antiche
HOW TO GET HERE
Public Transport
From Piazza Sordello (A) you can travel on APAM lines: CC / 12 / 4C
From the railway station (B) you can travel on APAM lines: CC / 9
All APAM buses are equipped with a lifting platform and there is a voice announcement service for stops on urban routes. At the moment, in order to receive adequate assistance, notification of the intention to use the service is required no later than two working days before use.
For further information, please visit: APAM - Servizi per la mobilità
By car
There are several parking areas near Palazzo San Sebastiano, including reserved parking spaces (marked on the map).
PALAZZO SAN SEBASTIANO MUSEUM
Entrance to the building
The entrance is the same for all users and there are no steps.
Ticket office
The reception desk is high for a person in a wheelchair, but members of staff have been trained to cope with everyone’s needs.
The ticket office can supply a postcard with an embossed map of Palazzo San Sebastiano and Braille guides (to be returned at the end of the visit) to some of the works are also available.
The museum has one wheelchair which can be requested for use from the ticket office, depending on availability.
Visitor route
Ground floor:
Next to the ticket office there is a video station with seating. The video is activated by a push-button panel. The panel can be identified by color contrast, magnified characters, and Braille lettering. The video is available in Italian and English, with subtitles. LIS (Italian Sign Language) video is also present.
The entire route is flat and allows visitors to admire the loggia on the outdoor courtyard and two additional rooms and one dedicated to educational workshops.
Along the path on all floors there are tactile maps of the museum, with captions in braille and magnified characters. A tactile model of the entire museum is also displayed at the entrance.
The opening of the doors along the route may require the assistance of a guide or of the staff on duty.
There is a fairly steep staircase to proceed to the upper floor, but if you retrace the route backwards, there is a lift at the beginning that provides access to all the floors of the museum.
First and second floors:
The path on the upper floors is flat. Stool seats are available for visitors.
In some cases, the design of displays may make it difficult for children or wheelchair users to see objects or information. Transparent and mirrored surfaces, along with reflections from lighting, may limit the viewing of objects and captions to different users.
The museum has an app with audio descriptions of the exhibits, which can also be activated by QR Codes placed in the museum's information system.
Toilets
The toilets on the ground floor are accessible by people with disabilities (as indicated by law), with entrance from the outdoor courtyard.
Additional facilities
Next to the ticket office on the ground floor, there is a bookshop with adequate space, but the shelves are high. Staff are trained to cope with everyone’s needs.
Datasheet updated in July 2025